So I am on that local bus again; grateful for the regular service from town to our village. BUT I am a trained workplace assessor and spent 10 plus years watching people working to an efficient(or not) standard. So this is what I observed over 20 minute journey:
1. A colleague of the bus driver is on board and has chatted with him all the time he is taking fares etc. Stands next to the driver and chats when we set off. In front of that line and the notice that says "do not speak to driver or distract them". Ok, I have often seen bus staff do this. Common practice but not best practice.
2. Driver takes 3 sharp bends and one right turn junction with one hand clearly on his bus cab support and only one hand on the wheel. OK, Don't fuss. No husband often does one handed thing when driving. I am a nervous 10 to 3 wheel clutcher.
3, We enter the fast straight stretch between villages, and he speeds, up a lot. Colleague receives a text message on her smart phone. She holds it in front of the driver for him to read and share. They laugh and exchange comments.
I got off a few minutes later with a sense of relief.
When I went indoors to find my husband having coffee and watching programme about bad driving on the A1 which, after my morning, did not look that bad but the emphasis was on the dramatic consequences. When it had finished, we discussed my observations and agreed 3 was probably illegal (Reading a text while driving? or, is it receiving and accepting and reading a text?).
So I confess. I emailed my comments to the bus company. I am feeling very guilty - was it bad enough to endanger their jobs? Or am I Mrs Fussy who has spent too long "judging" people at work? (I did end up changing careers to get away from that role as judge! ) But then if something had happened unexpectedly at just the wrong moment would the driver be able to react? Was I really a dissatisfied customer - my journey was free, quick, and I was not harmed?
I used my husband's email as my operating system is the same as the NHS one that got hacked so I did not want to turn my PC on. His reaction was "Thanks, now I will be the one to get the hate mail". I pointed out if he had driven me to town I would not have been on the bus in the first place!
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